Business Automation

Most companies would like to spend more time growing their business and boosting productivity. One of the easiest ways of doing this is to automate your business processes to maximise the accuracy and efficiency of recurring, everyday tasks to a level that is only possible by using a software system.

In our experience, departmental managers are fully aware of the pitfalls of their existing company processes and the time required by staff to properly progress information in a workflow. This process can be optimised and streamlined through business automation software.

Business process automation takes out the complex, most redundant steps from your company processes and streamlines them for simplicity. In other words, it’s a way to systematise critical business processes to cut costs and save time.

When Blueberry automates a business process the goal is to remove all inertia from a workflow. We firstly identify the series of tasks that must be done to complete a workflow. We then find those elements that would best be done by computer software instead of a human. In this way, our analysis of business automation looks at the whole process, from beginning to end, to increase service quality, improve service delivery and to contain costs.

A fully-featured business process automation system will:

1. Streamline communication
2. Enforce accountability
3. Minimise costs and manual errors
4. Keep a tab on your business processes
5. Establish a clear approval hierarchy

Business process automation ensures that every step of the workflow is explicitly defined, monitored over time, and optimised for maximum productivity. It also provides up-to-the-minute process data for staff to take quicker action or make smarter decisions.

Even in labour-intensive workflows, where some operations need to be performed by a person, there will be elements than can be handled by software – for example notifications that a step has been completed.

Business  process automation also offers advantages to your manual workforce, by allowing staff to apply themselves to more interesting or challenging aspects of their work.

Statistics show that employee productivity increases significantly following a system install that adds task automation and a clear communication process. By letting machines do the mundane tasks and allowing your workforce to solve more intelligent problems, you’re essentially adding real value to your business without increasing headcount (Pareto’s 80/20 Rule). This in turn improves morale by increasing job satisfaction, which in turn reduces staff turnover. The result is you spend more time growing your business and less training new staff.

Blueberry Systems has extensive experience in building bespoke business automation systems, including a number of showcase examples that we can share.